Deakin Management Centre is privately owned training facility in Geelong, Victoria.
In hospitality, an organisation has only one truly sustainable competitive advantage; its culture. With this in mind Deakin Management Centre invested in its leadership, and released the shackles that were stifling creativity, innovation and the opportunities that arise from autonomy.
This seemingly risky move resulted in improved business performance, client & staff retention.
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Culture Survey Results
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| Industry | Hospitality – Purpose Built Conference Centre |
| Customers | Deakin Management Centre’s clients are organisational leaders who strive for growth, performance and success in themselves, their people and their business. |
| People | 34 |
| Assets | N/A |
| Revenue | N/A |
| CEO | Keän Selway — CEO; Adrian Connan — General Manager |
| Internal Change Agents | Adrian Connan — General Manager |
| External Change Agents | NSue Constable, Principal Coach — Constructive Thinking |
| HSI Tools Used | Organisational Culture Inventory™ (OCI) (Preferred and Actual); Organisational Effectiveness Inventory™ (OEI); Life Styles Inventory 1&2™ (LSI) |
| Outcomes | Greater employee and client engagement, satisfaction and retention; improved business performance; increased creativity and innovation from team members |
Contact
Auckland
Neil McGregor
Senior Consultant
Ph: +64 9 309 9010
E-mail: neil@hsnz.co.nz
Wellington
Pam Wilson
Senior Consultant
Ph: +64 4 470 7700
E-mail: pam@hsnz.co.nz
Melbourne
Quentin Lawler
Client Service Manager
Ph: +61 (0)3 9675 0100
E-mail: lawler@human-synergistics.com.au
Sydney
Mary Megalaa
Business Development Manager
Ph: +61 (0)2 9271 5900
E-mail: mary@human-synergistics.com.au
© Human Synergistics InternationalResearch and Development by Robert A. Cooke Ph.D. and J. Clayton Lafferty Ph.D.. |
Human Synergistics Australia Pty Ltd
Sydney NSW — Phone: +61 2 9271 5900 |
Human Synergistics New Zealand Ltd
Wellington — Phone: +64 4 470 7700 |