TASCORP is the central borrowing authority for Tasmania, supplying a range of financial products and services to Tasmanian State Authorities.
The CEO, John Hindmarsh, sees a major key to their transformation being the unearthing, and uncompromising adoption of shared values (quality, persistence and teamwork), which clearly defined TASCORP’s cultural intentions.
This has led to positive changes in team member’s intention to stay, role clarity, teamwork and cooperation, contributing to TASCORP achieving a significant increase in financial returns - a lift in ROE (Return on Equity) from 13.7% in the 2004/05 financial year to 17.5% in 2006/07
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Culture Survey Results
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| Industry | Financial Services |
| Customers | State and local government enterproses in Tasmania |
| People | 15 |
| Assets | $6 billion |
| Revenue | $395 million |
| CEO | John Hindmarsh |
| Internal Change Agents | Senior management team of Peter Blyth, Paul Fotzgerals, Brice Rose, Raewyn Tietjens, and John Hindmarsh |
| External Change Agents | Mary Dwyer — Impact Solutions international, Margherita Larne-Jones and Margaret Pimblett — Human Synergistics |
| HSI Tools Used | Organisational Culture Inventory™ (OCI) (Preferred and Actual); Organisational Effectiveness Inventory™ (OEI) |
| Outcomes | Increased intention to stay, role clarity and teamwork and cooperation contributed to achieving a significant increase in financial returns (a lift in ROE from 13.7% in the 2004/05 financial year to 17.5% in 2006/07). |
Contact
Auckland
Neil McGregor
Senior Consultant
Ph: +64 9 309 9010
E-mail: neil@hsnz.co.nz
Wellington
Pam Wilson
Senior Consultant
Ph: +64 4 470 7700
E-mail: pam@hsnz.co.nz
Melbourne
Quentin Lawler
Client Service Manager
Ph: +61 (0)3 9675 0100
E-mail: lawler@human-synergistics.com.au
Sydney
Mary Megalaa
Business Development Manager
Ph: +61 (0)2 9271 5900
E-mail: mary@human-synergistics.com.au
© Human Synergistics InternationalResearch and Development by Robert A. Cooke Ph.D. and J. Clayton Lafferty Ph.D.. |
Human Synergistics Australia Pty Ltd
Sydney NSW — Phone: +61 2 9271 5900 |
Human Synergistics New Zealand Ltd
Wellington — Phone: +64 4 470 7700 |