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Management/Impact™ (M/I)

Management/Impact™ is a transformational tool developed to align the practices and impact of middle to lower-level managers and front-line leaders with the organisation’s visions, values, and strategies.

Designed for managers who are responsible for strategy execution, M/I provides critical information regarding:

• how they approach their management responsibilities and
• The impact they have on the behavior and performance of the people around them.

M/I provides the focal manager with feedback from others on his or her current management effectiveness in terms of three areas: task effectiveness, interpersonal effectiveness, and personal effectiveness. Importantly, it also provides feedback on two key areas that influence the manager's effectiveness and which the manager has the ability to control and change. The first is the manager's impact on others and the second is the way in which the manager approaches his or her management responsibilities.

M/I provides managers with information on:

• Management Approaches – this instrument measures the extent to which the manager personality acts in facilitating versus inhibiting ways.
• Impact on Others – this instrument measures the extent to which the manager motivates or drives people to behave in Constructive, Passive/Defensive or Aggressive/Defensive ways.
• Management Effectiveness – this instrument measures current performance is in both personal and organisational criteria.

Management/Impact™ provides the necessary information to develop change and improve management approaches.

Feedback from M/I enables participating managers to compare:

• their desired future effectiveness to their current effectiveness, as described by the people around them
• the impact that they ideally would like to have on others to the impact that they actually have on others
• Their self-perceptions of their management approaches to the descriptions by others (feedback from peers, direct reports, and higher-level managers)